If your pet is on long term medication and you require a repeat prescription we request that wherever possible you contact your local branch of Cinque Ports Veterinary Group at least 24 hours prior to collecting the medication or prescription. This will enable the veterinary surgeon to authorise the prescription medicines and for them to be prepared and made ready for collection. In some cases it is necessary for us to order certain medication from our veterinary wholesaler, in which case at least 24 hours notice is helpful.
You are able to make a medication request or place an order for food which you may require through our online order form, by telephone or by popping into your local branch.
Please remember that by law in order to comply with the RCVS legal requirements, it is necessary for us to re-examine your pet regularly before issuing further medication. This enables us to review your pet’s progress with you and make sure the treatment is effective. The time interval between these examinations will vary to some extent, depending on the nature of the condition being treated and the medication prescribed.
We apologise for any inconvenience this might cause, but the monitoring of any ongoing illness is essential for your pet’s best health.
We will inform you if we need to examine your pet or if we require a little more time to obtain the items required.
Written prescriptions are available on request. Find out more about Cinque Ports Vets Prescription Policy.